the Lost Soul
Seeks meaning in the mess.
Possibility Focused
Cautious Roadie
Visionary, Big Picture & Creative
They're thinking
“Where do I fit in this?”
They're asking
Disconnected and uncertain, longing for purpose, trust, and genuine belonging before re-engaging.
Who they are
Reflective and observant, they help restore alignment between values and action.
Their strengths
They reconnect teams to purpose and shared humanity.
Their blind spots
Silence can be mistaken for disinterest when it’s really self-protection.
If you are a Lost Soul
Ask one trusted person to walk you through the “why” of this change. Clarity rebuilds trust and helps you re-engage on your terms.
If you work with a Lost Soul
Start with a one-on-one conversation before a group one. Listen first; once they feel heard, they’ll start to lean back in.
The REM16™ Framework
At Reframe Change, we use our proprietary REM16™ framework to map these patterns. This framework helps leaders understand and engage people more effectively, creating the conditions for confident, meaningful participation in change.
About usNot a personality test
Change Mental Models aren’t fixed traits or personality types; they’re contextual snapshots of how someone is thinking about change in a given moment. A person showing the Bureaucrat model isn’t 'a bureaucrat'; it simply means their current focus is on structure, rules, or stability. Mental models shift as circumstances change, revealing how people are making sense of what’s happening right now.
The primary cognitive concerns of yellow Mental Models are their drive for creativity, curiosity, and connection. Learn more about other models below or take the quiz.
Learn more about what we offer
Ready to reframe
your organisation?
Ready to reframe your organisation?
Looking for SynergyIQ? You’re in the right place.
We've changed our name
SynergyIQ is now Reframe Change.
It’s the same people, same expertise, and same commitment to helping you lead meaningful transformation — just with a new name and look.
Learn more about why we changed our name.