Our Methodology
Our approach, and the proprietary frameworks we use, are practical, proven, and designed to move change forward. Everything we do is focused on making complex transformations simpler, smarter and more human.
.Simple .Human !Transformative
Our methods are built on what science knows about how people and systems respond to change — and refined through a decade of real-world application. Every engagement is designed with intention, blending neuroscience, psychology, and systems thinking into experiences that create insight, not just information. We translate research into practical frameworks that make change understandable, actionable, and lasting.
Neuroscience
Understanding how the brain processes uncertainty, reward, and emotion shapes everything we do. Each workshop is carefully curated to work with — not against — how people learn, decide, and adapt. This helps reduce resistance, build confidence, and sustain performance under pressure.
Systems Thinking
Every organisation is a system of connections: people, processes, and purpose. Systems thinking helps us see how those elements interact, revealing hidden dependencies, assumptions, and opportunities for leverage.
Psychology
Change is deeply human. Drawing on behavioural and organisational psychology, we focus on what helps people adapt, creating the trust, safety, and motivation needed for progress to take hold.
A clearer path through change
Our methodology brings structure to complexity and clarity to change. Using our Align, Enable, Design, Manage framework, we help organisations move from intent to impact, with a goal to embed capability at every step; not dependency.
Align
Change begins with shared meaning. We help leaders and teams align behind purpose, strategy, and culture — using storytelling and facilitated sensemaking to paint a clear picture of the future and what it takes to get there. This is where clarity becomes conviction: people see themselves in the story, understand why the change matters, and feel part of shaping what comes next.
Enable
Once the story is clear, alignment becomes action. Here we use BCIP™ to understand how the system really works — the boundaries, context, interactions, and perspectives that shape progress. By surfacing tensions and leverage points, we enable leaders to make smarter decisions, focus effort where it counts, and build capability that lasts.
Design
Design is where intent becomes experience. Through the Reframe Engagement Method™, we co-create communication, capability, and learning pathways that translate strategy into everyday behaviour. Every design decision is informed by neuroscience — making change feel intuitive, human, and achievable.
Manage
Change doesn’t need to be controlled — it needs to be cultivated. As transformation unfolds, we stay close — using REM16™ to help leaders interpret reactions, sense momentum, and adapt in real time. The result isn’t just successful delivery, but lasting capability: teams who can lead through change with confidence and calm.
We are a true change partner – walking the path with you, not ahead of you. We help guide organisations through change in real time, meeting you where you are, and helping you get to where you need to be.
For Organisations
We help you rethink and reframe transformation, by embedding change capability that empowers your people to lead with confidence and clarity.
For Teams
We strengthen your team’s change muscle, building shared understanding and practical skills to make meaningful progress stick.
Why Reframe?
We’re redefining change management through people, not process, making transformation more human, practical, and effective.
Learn more about what we offer
Ready to reframe change in your organisation?
Want to know more about how we can support your change journey? Get in touch online or call 1300 747 003 to start the conversation.
Looking for SynergyIQ? You’re in the right place.
We've changed our name
SynergyIQ is now Reframe Change.
It’s the same people, same expertise, and same commitment to helping you lead meaningful transformation — just with a new name and look.
Learn more about why we changed our name.