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Kickstarter

Leadership
Projects

Kickstarter is a two-part engagement that helps teams turn intent into action. Through practical tools and tailored coaching, we help you build shared understanding, clear direction, and momentum from day one.

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Course
Snapshot

What you'll learn

Learn how to make change tangible and actionable. You’ll build a shared language for change, apply systems thinking to streamline execution, and design engagement strategies that keep people aligned and involved throughout the journey.

Who it's for

Ideal for leadership, program, and project teams ready to kickstart a new initiative and embed capability as they go.

Delivery

Duration:

3 x half days

Delivery Mode:

In-person only

Program Outline

Module 01

Sensemaking

Understand how people experience change

Explore the neuroscience behind change to understand how the brain processes uncertainty, emotion, and decision-making, helping you respond with empathy and insight.

Recognise and respond to resistance

Identify the triggers that cause individuals and teams to get stuck, and develop practical techniques to create safe spaces where reactions can be surfaced and managed constructively.

Strengthen communication and sensemaking

Build practices that improve the flow of information and support effective sensemaking, ensuring people stay informed, connected, and aligned throughout change.

Duration

4 hours

Delivery mode

In-person only

Module 02

System Thinkers

Make sense of complexity

Understand how to distinguish between simple, complicated, and complex change. Learn to identify patterns, risks, and hidden assumptions to navigate transformation with greater clarity and confidence.

See the system, not just the parts

Apply the BCIP Framework™ to explore boundaries, interactions, and dependencies within your organisation. Gain system-level insights that enable smarter, more adaptive planning.

Lead change with clarity and intent

Develop practical tools to map change logic, shape strategy, and align teams around a shared purpose, ensuring people are prepared, supported, and committed to lasting transformation.

Duration

4 hours

Delivery mode

In-person only

Module 03

ExChange Managers

Understand how people think about change

Explore the mental models that shape how individuals interpret and respond to change. Learn to tailor engagement to reduce friction and build shared understanding across diverse teams.

Communicate with clarity and care

Craft messages that support sensemaking; clear, transparent, and human communication that builds trust, even in uncertainty. Balance context, candour, and compassion to keep people aligned and confident.

Design engagement that drives momentum

Co-create an engagement roadmap that connects the right people, messages, and moments. Learn how to plan communication that sustains buy-in from early awareness to lasting adoption.

Duration

4 hours

Delivery mode

In-person only

What people say about us

“With the Kickstarter Program, we’ve been able to develop practical tools, clear frameworks and shared language. What stood out was that Reframe Change didn’t just come in to deliver change for us, they helped us build the capability to lead it ourselves. The program has genuinely shifted the way our people engage with change, and it’s set us up to lead transformation more effectively into the future. “

Jason Thomas

Chief Information Officer

SA Housing Trust

“It wasn’t just a course, it was a shift in mindset. Watching our leaders engage, problem-solve, and apply the learning immediately was extraordinary. The energy in the room, the willingness to challenge assumptions, and the alignment we’ve gained have set us up for success. I highly recommend Reframe Change to any organisation looking to uplift their change management capability and readiness!”

Mark Hoffman-Davis

Chief Executive Officer

Syc

“It was truly an amazing development experience for all of us. The beauty of Reframe Change’s training lies in its simplicity and practicality. The concepts are straightforward and easy to understand, making them applicable in our day-to-day operations. Beyond the invaluable insights and practical tools, the program also served as a fantastic team building exercise.”

Amanda Takos

EGM of People and Culture

Anglicare SA

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