Sensemaking

  • Foundation

Sensemaking is your starting point for understanding how change really works. It explores the human side of transformation in a way that builds the empathy, confidence, and capability needed to lead change effectively.

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Sensemaking

Course
Snapshot

What you'll learn

Learn how people experience change, how to recognise and respond to resistance, and strengthen communication in a way that creates clarity for everyone across any change context or process.

Who it's for

Individuals, teams or anyone looking for a grounding in understanding change.

Delivery

Duration:

2 hours

Delivery Mode:

Online or in-person

Program Outline

Introductory Course

Sensemaking

Understand how people experience change

Explore the neuroscience behind change to understand how the brain processes uncertainty, emotion, and decision-making, helping you respond with empathy and insight.

Recognise and respond to resistance

Identify the triggers that cause individuals and teams to get stuck, and develop practical techniques to create safe spaces where reactions can be surfaced and managed constructively.

Strengthen communication and sensemaking

Build practices that improve the flow of information and support effective sensemaking, ensuring people stay informed, connected, and aligned throughout change.

Duration

2 hours

Delivery mode

Online or in-person

What people say about us

“I found the topics covered really relevant to my work. The examples made it clear how I could apply what I learned straight away.”

Course Participant

“As an HR practitioner who recently moved into an IT project role, I loved everything about this training course. It was engaging, practical, and genuinely enjoyable from start to finish.”

Course Participant

“It was a great balance of insight, reflection and practical discussion. The way it was facilitated made the learning feel real and useful.”

Course Participant

“I left the session feeling energised and confident, ready to put what I’d learned into practice.”

Course Participant

“The facilitation style was excellent, approachable and inclusive. It felt like a safe space to share and learn.”

Course Participant

!Discover more of our
courses and programs

Grounded in science and designed for people, our courses make change processes easier to understand and implement through practical and engaging, hands-on learning.

Ready to reframe your organisation?

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Looking for SynergyIQ? You’re in the right place.

We've changed our name

SynergyIQ is now Reframe Change.

It’s the same people, same expertise, and same commitment to helping you lead meaningful transformation — just with a new name and look.

Learn more about why we changed our name.

Explore Reframe Change