Our Methodology
Our approach, and the proprietary frameworks we use, are practical, proven, and designed to move change forward. Everything we do is focused on making complex transformations simpler, smarter and more human.
.Simple .Human !Transformative
Our methods are built on what science knows about how people and systems respond to change — and refined through a decade of real-world application. Every engagement is designed with intention, blending neuroscience, psychology, and systems thinking into experiences that create insight, not just information. We translate research into practical frameworks that make change understandable, actionable, and lasting.
Neuroscience
Understanding how the brain processes uncertainty, reward, and emotion shapes everything we do. Each workshop is carefully curated to work with — not against — how people learn, decide, and adapt. This helps reduce resistance, build confidence, and sustain performance under pressure.
Systems Thinking
Every organisation is a system of connections: people, processes, and purpose. Systems thinking helps us see how those elements interact, revealing hidden dependencies, assumptions, and opportunities for leverage.
Psychology
Change is deeply human. Drawing on behavioural and organisational psychology, we focus on what helps people adapt, creating the trust, safety, and motivation needed for progress to take hold.
Frameworks that work
Change doesn’t move in straight lines; it moves through people. Our methodology gives shape to that movement, combining neuroscience, psychology, and systems thinking into one practical approach: the Reframe Change System™. This system brings together our proprietary and registered frameworks to help leaders and teams see, sense, and shape change as it happens.
Reframe Engagement Method™
Our human-centred approach to leading transformation, turning engagement into a live sensemaking experience. Our method helps people interpret change together, connect meaning to action, and build momentum that sticks.
REM16™ : 16 Mental Models of Change
A neuroscience-informed framework that maps how people interpret and respond to change. Understanding these 16 mental models helps leaders ‘read the room’, recognise reactions as sensemaking, and guide teams toward shared understanding; not resistance.
BCIP™ : Boundaries, Contexts, Interactions, Perspectives
A systems-thinking tool that helps leaders and teams map the organisational environment around change. It exposes how structures, relationships, and assumptions interact, providing the insight needed to align effort and focus energy where it creates the greatest impact.
We've reframed the change journey
Understanding your change journey
Change doesn’t happen in stages — it happens through people. Our framework gives shape to that experience. Align, Enable, Design, Manage isn’t a checklist; it’s a rhythm that guides how we help teams think, feel, and act their way through transformation. At each step, we focus on creating understanding and moving change forward. The deliverable isn’t another slide deck — it’s clarity, connection, and confidence inside your teams.
Our Approach
Align Teams
Bring your people together around a shared purpose, and create the clarity and space to move change forward.
Enable Strategy
Build shared understanding of what needs to change, why it matters, and where to focus efforts for greatest impact.
Design Plans
Turn intent into action with clear plans and engagement pathways that prepare people and systems for change success.
Manage Change
Embed change in real time, supporting your people, tracking outcomes, and embedding capability that lasts.
Ready to reframe change in your organisation?
Want to know more about how we can support your change journey? Get in touch online or call 1300 747 003 to start the conversation.
Looking for SynergyIQ? You’re in the right place.
We've changed our name
SynergyIQ is now Reframe Change.
It’s the same people, same expertise, and same commitment to helping you lead meaningful transformation — just with a new name and look.
Learn more about why we changed our name.