Sensemaking for Change & Game Changers™ | 11 November 2025

On 11 November 2025, we partnered with the Executive and Senior Leadership team at SA Power Networks (SAPN) for a dedicated Leadership Day focused on Sensemaking for Change and our immersive Game Changers™ experience.

In a sector defined by operational complexity, regulatory demands, and system-wide transformation, the objective was clear:

Create the space for leaders to pause, reflect, and build a shared understanding of how change is experienced across the organisation.

Beginning with Sensemaking

We opened with Sensemaking for Change — exploring the neuroscience of change, mental models, and one of the most important reframes in leadership:

People don’t resist change.
They react when change doesn’t make sense.

For Executive and Senior Leaders, this shift matters.

In complex environments, strategy can be sound — but if teams cannot make sense of what’s happening, momentum slows. The session invited leaders to examine:

• How change is interpreted through different mental models
  
• Why facts alone don’t create alignment
  
• The biological and emotional responses triggered during uncertainty
  
• How leaders can create space for constructive dialogue
  

By grounding the discussion in neuroscience and behavioural science, the group moved beyond assumptions and into shared insight.

Making Engagement Visible with Game Changers™

The afternoon centred on Game Changers™, powered by the CM16™ Change Mental Models framework.

Participants completed a short diagnostic and then mapped their engagement preferences in real time. The experience makes something often invisible — visible.

Eagerness.
Caution.
Advocacy.
Ambivalence.

All present in the room. All valid. All influential.

For senior leaders, this is a powerful moment. It surfaces the diversity of thinking that exists even at the top of an organisation — and reinforces that alignment cannot be assumed.

When leaders can see the spread of perspectives, they lead with greater precision:

• Tailoring communication to mindset, not just role
  
• Engaging caution with curiosity, not frustration
  
• Designing conversations that build clarity rather than force consensus
  

Creating Alignment Before Acceleration

In high-stakes environments like utilities, transformation cannot come at the expense of performance. Reliability and safety remain non-negotiable.

That means leadership capability must be deliberate.

The day with SAPN reinforced a core belief of our work:

Change moves at the speed of shared understanding.

By combining neuroscience-informed insight with practical engagement tools, the Executive and Senior Leadership team strengthened their collective capacity to lead change with clarity and confidence.

We’re proud to support SAPN in building human-centred leadership capability that matches the complexity of the system they operate within.

Simple. Human. Transformative.

If your leadership team is preparing for significant transformation, Sensemaking and Game Changers™ can create the alignment needed before acceleration begins.